Privacy Policy

Privacy Policy

Effective Date: 7 July 2025

Welcome to latabite.com, the official website of LataBite, a brand owned and operated by a production company based in Cardiff, Wales, United Kingdom. We are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly and transparently.

This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website or services.

1. Who We Are

LataBite is a brand of a UK-based production company headquartered in Cardiff, Wales. All references to “we,” “us,” or “our” in this policy refer to the parent company operating the LataBite brand.

Contact Email: orders@latabite.com
Registered Location: Cardiff, Wales, United Kingdom

2. What Information We Collect

We collect information in several ways to help us provide our products and services effectively.

a. Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (handled by secure third-party processors)

  • Customer support messages and correspondence

b. Information We Collect Automatically

  • IP address and device type

  • Browser type and version

  • Pages visited and browsing behaviour on our website

  • Cookies and usage data (see our Cookie Policy)

c. Information from Third Parties

  • Payment gateways (e.g., Stripe, PayPal)

  • Analytics providers (e.g., Google Analytics)

  • Marketing platforms (only with your consent)

3. How We Use Your Information

We use your information to:

  • Fulfil orders and deliver products

  • Process payments securely

  • Respond to your enquiries and provide support

  • Send updates or promotional emails (if you opt-in)

  • Improve our products, services, and website

  • Comply with legal or regulatory obligations

4. Legal Basis for Processing

Under UK GDPR, we rely on several lawful bases for processing your personal data:

  • Contractual necessity – to process your orders and provide customer service

  • Consent – for marketing and non-essential cookies

  • Legal obligation – for compliance with tax or legal requirements

  • Legitimate interests – to improve our services and ensure website security

5. Who We Share Your Data With

We do not sell your data. We may share your data with:

  • Delivery and logistics providers

  • Payment processing services

  • Customer support platforms

  • Professional advisors or authorities, if required by law

All third-party partners are carefully selected and are required to handle your data in accordance with UK data protection law.

6. International Data Transfers

Some of our third-party service providers may process your information outside the UK/EEA. When this occurs, we ensure that your data is protected through legally approved mechanisms such as Standard Contractual Clauses or adequacy decisions.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including:

  • For as long as you have an account with us

  • For recordkeeping, tax, or legal obligations

  • Until you withdraw your consent (if processing is based on consent)

8. Your Rights

You have the following rights under the UK GDPR:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (“right to be forgotten”)

  • Object to or restrict certain types of processing

  • Withdraw your consent at any time

  • File a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at: orders@latabite.com

9. Data Security

We implement appropriate technical and organisational measures to ensure the confidentiality and integrity of your data, including:

  • SSL encryption for secure data transmission

  • Restricted access to sensitive information

  • Secure payment gateways

10. Cookies

We use cookies to enhance your browsing experience and understand how users interact with our website. For more information, please refer to our [Cookie Policy].

11. Policy Updates

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Email: orders@latabite.com